foundational IT Service Management paid
ITIL 4 Foundation
IT professionals who need a foundational understanding of modern IT service management and the ITIL 4 framework.
Exam facts
- Provider
- DevOps School
- Level
- foundational
- Domain
- IT Service Management
- Exam format
- Multiple choice (40 questions), online proctored or via accredited training organizations
- Duration
- 60 minutes
- Cost
- Varies by region
- Renewal
- 3 years
- Prerequisites
- None
Recommended preparation
Study the ITIL 4 Foundation syllabus covering the service value system, the four dimensions, and key practices, ideally through an accredited course that bundles the exam. Use the official sample papers to get comfortable with the question style.
Follow the free ITOps 90-Day Learning Path — its final phase (days 76–90) is built for certification preparation.
⚠ Certification details change. Always verify on the official provider website before booking.